Shipping & Delivery

Shipping & Delivery 


1. Available Countries

Orders from SANNCE official store can be delivered to the following countries:
Europe: Russia, Turkey
Western Asia: Saudi Arabia, United Arab Emirates
Asia-Pacific: Australia, Canada, Chile, Indonesia, Japan, Malaysia, Philippines, Thailand, United States, Vietnam, Pakistan

2. Shipping Fees

· Free shipping is only available for orders created on SANNCE official online store.
· Other potential fees such as tariffs, customs, shipping insurance, remote area surcharge, fuel surcharge, should be paid by customers.

3. Delivery Time

Delivery arrives at most areas of the U.S. within 3-5 business days.
· From the U.S. warehouse directly.

Delivery arrives at most areas in the world within 5-15 business days.
· From the China warehouse via DHL.

4. Check Your Order and Shipment

 If you want to track your order to get latest package information, you may
· Check in the Email.
Package information including the (dispatch time, tracking number, and courier information) will be emailed to you, the instant the package is dispatched out.

· Check on you SANNCE Account.
Log in to your SANNCE Account on the official store, and check the order updates.

5. Notes

· Orders placed on SANNCE online official store will be processed within 3 business days.
· Delivery times are calculated from when orders are dispatched from warehouses, not from when your order were created on websites.
· Losses due to wrong address or fraudulent transition by you should borne by yourself.
· Orders have been shipped out cannot be canceled generally. You shall hold responsible for the shipping fees and relevant additional fees if you want to cancel the orders have been dispatched.